Digital Marketing Specialist

About the Role

At Locaro, we believe that every relocation journey deserves clarity, care, and human connection. As our Client Success Manager, you’ll be the key link between our clients and their new beginnings — helping individuals and families feel supported, informed, and empowered from the first consultation to post-arrival integration.

You’ll manage communication, provide guidance, and collaborate closely with our immigration, relocation, and coaching teams to ensure an outstanding client experience.

Responsibilities

• Act as the primary point of contact for assigned clients
• Guide clients through key stages of their relocation journey
• Coordinate with internal specialists (visa, housing, coaching)
• Track progress and keep clients informed with clear, timely updates
• Identify and resolve issues before they become obstacles
• Collect feedback and contribute to continuous improvement

What We’re Looking For

• Excellent communication and interpersonal skills
• Strong organizational and project management abilities
• Experience in client-facing roles (immigration, HR, relocation, or customer success is a plus)
• Empathy, patience, and a problem-solving mindset
• Fluent in English; other languages are a bonus
• Based in Europe or nearby time zones

What We Offer

• Remote-first culture with flexible hours
• Purpose-driven work helping people start a new life
• Growth opportunities in an international team
• Paid vacation and wellness days
• Access to coaching programs and cultural training
• A diverse, friendly team that truly cares

Ready to Help Others Move Forward?

Submit your application, tell us why you’re excited about this role, and let’s shape the future of global mobility — together.